UNDERSTAND YOUR CUSTOMERS
In order to deliver great digital experiences, you have to understand your customers. The way they feel, act and think must impact your design choices.
TEST WITH REAL USERS
During user tests, you will learn if participants are able to complete tasks successfully and how difficult it is to do that. You will also find out how satisfied participants are with your product.
FOLLOW UP WITH YOU TEAM
Our finding are summarized in a usability report. This report is clearly showing the steps needed to improve your product. Critical info are detailed & further discussed with your team.
WE ARE A UX / UI AGENCY and
we help you improve your interfaces
Since 2004, we worked on the improvement of more than 400 technological products for Belgian and International customers. ergolabs group sprl is a private company providing UX, usability, ergonomics & interaction design services. The company is led by Sacha Kocovski, a renowned ergonomist & usability expert.
We prodive solutions to improve your client satisfaction, conversion rates, productivity, etc.
We are working with you to find the methods that have the highest added value to your project.
Expert review (or heuristic evaluation) is a form of usability inspection where usability specialists judge if a user interface follows a list of established usability principles such as Guidance, Workload, Terminology, Error prevention, consistency, etc.GET STARTED
User testing is used to evaluate a product with real users. These users will try to complete typical tasks while observers watch, listen and takes notes to identify usability problems and collect data like success rate, time on task and determine participant’s satisfaction.GET STARTED
Eye tracking technology is used to show which areas of a page are grabbing user’s attention and areas that are being ignored. Eye tracking is also useful in showing how a user searches for information. It’s like experiencing an interface through the eyes of your users.GET STARTED
Card sorting is used to find the latent structure in an list of content. Users are asked to sort labeled cards into groups that make sense to them. The users’ mental models are discovered (the way they group, sort and label content within their own minds).GET STARTED
We are a small team, with a wide network of experts in all major fields.
UX expert – Director
« If you want to provide great products or solutions, focus on what’s important: the people who will buy and use them »
Visual Design – UI expert
« Designing beautiful things is not enough, you have to make sure that they convey the right message. »
UX – Digital consultant
« Publishing a website is not the end of a project, it’s the start of the journey »
UX – organisation consultant
« In a complex world, solutions often come from the real targets of the project: the protagonists »
What we have been busy with
Since 2004, ergolabs group is helping numerous companies & organizations’ improving their products, services & work environments. Our clients are mainly corporate groups. However, we also count a lot of SME & institutions.
Lately, we worked for clients like: Adecco, AG insurance, Altran, AXA, CIRB, France Telecom, Infrabel, La Redoute, FOREM, Media Markt, Monster.be, Proximus, THALES, UCLouvain, ULB, UMons.
1. Return on investment (ROI)
When working on UX, even a small investment can have a big impact on you project. That’s why we’re working with you to find which methods could have the highest added value to your project.
2. Partners, not providers
Our will is to establish a real partnership with our customers. We believe that trust & communication help building a strong and efficient working relationship.
3. Step-by-step strategy
Our working process allows us to assist you during every stage of your product development, from concept to delivery.
4. Ethics and deontology
We never compromise on the quality of the methodologies we use. All our missions are led by licensed & experimented ergonomists.
ergolabs group – Chemin Tollet 10 – 1435 Hevillers
Direct contact: – mail: firstname.lastname@example.org
or drop us a line & we will contact you within 48h.