WE HELP YOU IMPROVE YOUR INTERFACES

UX / UI AGENCY

Step 1
UNDERSTAND YOUR CUSTOMERS

In order to deliver great digital experiences, you have to understand your customers. The way they feel, act and think must impact your design choices.

Step 2
TEST WITH REAL USERS

During user tests, you will learn if participants are able to complete tasks successfully and how difficult it is to do that. You will also find out how satisfied participants are with your product.

Step 3
FOLLOW UP WITH YOU TEAM

Our finding are summarized in a usability report. This report is clearly showing the steps needed to improve your product. Critical info are detailed & further discussed with your team.

WE ARE A UX / UI AGENCY and

we help you improve your interfaces

Since 2004, we worked on the improvement of more than 400 technological products for Belgian and International customers. ergolabs group sprl is a private company providing UX, usability, ergonomics & interaction design services. The company is led by Sacha Kocovski, a renowned ergonomist & usability expert.

ASK US A QUESTION ABOUT UX

MAIN SERVICES

We prodive solutions to improve your client satisfaction, conversion rates, productivity, etc.

USER RESEARCH

WEBSITE TESTING – OPTIMIZATION 

UX DESIGN / IA 

UX TRAINING
COACHING

Main methods

We are working with you to find the methods that have the highest added value to your project.

EXPERT REVIEW

Expert review (or heuristic evaluation) is a form of usability inspection where usability specialists judge if a user interface follows a list of established usability principles such as Guidance, Workload, Terminology, Error prevention, consistency, etc.

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USER TESTS

User testing is used to evaluate a product with real users. These users will try to complete typical tasks while observers watch, listen and takes notes to identify usability problems and collect data like success rate, time on task and determine participant’s satisfaction.

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EYE TRACKING

Eye tracking technology is used to show which areas of a page are grabbing user’s attention and areas that are being ignored. Eye tracking is also useful in showing how a user searches for information. It’s like experiencing an interface through the eyes of your users.

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CARD SORTING

Card sorting is used to  find the latent structure in an list of content. Users are asked to sort labeled cards into groups that make sense to them. The users’ mental models are discovered (the way they group, sort and label content within their own minds).

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Our Team

We are a small team, with a wide network of experts in all major fields.

Sacha Kocovski

UX expert – Director

« If you want to provide great products or solutions, focus on what’s important: the people who will buy and use them »

Marie Callandt

Visual Design – UI expert

« Designing beautiful things is not enough, you have to make sure that they convey the right message. » 

Jean-Louis D’Hont

UX – Digital consultant

« Publishing a website is not the end of a project, it’s the start of the journey »

Olivier André

UX –  organisation consultant

« In a complex world, solutions often come from the real targets of the project: the protagonists »      

What we have been busy with

Projects

Users tested

Different UX methods

Satisfied customers

Clients

Since 2004, ergolabs group is helping numerous companies & organizations’ improving their products, services & work environments. Our clients are mainly corporate groups. However, we also count a lot of SME & institutions.

Lately, we worked for clients like: Adecco, AG insurance, Altran, AXA, CIRB, France Telecom, Infrabel, La Redoute, FOREM, Media Markt, Monster.be, Proximus, THALES, UCLouvain, ULB, UMons.

Interested in UX? Contact us

Articles (Fr)

L ’expérience client – Comment rendre votre expérience client défaillante ? (1/2)

Avant de nous intéresser aux facteurs qui peuvent assurer le succès de vos produits et services (article suivant 2/2), il nous semble intéressant d’exposer les causes les plus fréquentes des[…]

Read more

Ergonomie : comprendre l’humain pour mieux comprendre ses clients

L’Homme est une « mécanique » très complexe. Personne, même pas les spécialistes les plus pointus des sciences humaines, ne peut se targuer de pouvoir accéder à toutes les pensées[…]

Read more

Intégration de l’ergonomie : à quel stade est votre entreprise ?

L’intégration de l’ergonomie au sein d’une entreprise est souvent réalisée de manière séquentielle et peut distinguer différents stades de maturité. Pouvez-vous placer votre entreprise sur cette échelle ?   Stade[…]

Read more
OUR APPROACH

Working with us

1. Return on investment (ROI)

 When working on UX, even a small investment can have a big impact on you project. That’s why we’re working with you to find which methods could have the highest added value to your project.

2. Partners, not providers

Our will is to establish a real partnership with our customers. We believe that trust & communication help building a strong and efficient working relationship.

3. Step-by-step strategy

Our working process allows us to assist you during every stage of your product development, from concept to delivery.

4. Ethics and deontology

We never compromise on the quality of the methodologies we use. All our missions are led by licensed & experimented ergonomists.

Contact us

ergolabs group – Chemin Tollet 10 – 1435 Hevillers
Direct contact: – mail: sacha@egroup.be

or drop us a line & we will contact you within 48h.